Why Back-Office Lending Automation Enhances Customer Satisfaction

Why Back-Office Lending Automation Enhances Customer Satisfaction
Disclaimer: The following post was originally published on the Commercial Finance Association blog. (Re-posted with permission.) Every bank strives to keep its customers happy. Of course, some institutions are better at achieving this goal than others. Competitive lending rates, reward programs, and customer appreciation events are just a few initiatives that banks employ to keep people coming back. However, banks are often surprised to learn that back-office lending operations can make a significant impact on customer satisfaction. In this post, we’ll explore three ways that back-office lending automation can make a positive impact…Read more

Commercial Real Estate Document Management Tips

Commercial Real Estate Document Management Tips
Mr. Murphy’s candy business has been booming lately. What started out as a one-man garage operation has grown into an online viral phenomenon. Now, Mr. Murphy wants to take his business to a whole new level - manufacturing his patented recipe in your local community. Obviously, to do this, Mr. Murphy needs capital. That’s where your bank comes in. Sure, he’s been a loyal customer from the beginning. Since day one, he’s made weekly deposits at your bank. As order volume grew, he even took out a small line of operating credit to…Read more

How to Manage Recurring Bank Documents

How to Manage Recurring Bank Documents
You probably find yourself tracking the same types of customer documents on a regular basis. These recurring bank documents might include: Tax returns Financial statements Proof of insurance documents Other loan documents If you’re doing everything with checklists or spreadsheets, there’s a good chance you might forget to add a document placeholder or two. Overlooking a single document can create costly issues with customers, auditors, and examiners. AccuAccount’s document scheduler builds recurring documents (and exceptions, if an exception is already defined for the tab), saving time and removing another tedious task from your…Read more

Why 14,000 Bankers Trust Us to Manage 2.1 Million Loans

Why 14,000 Bankers Trust Us to Manage 2.1 Million Loans
You’re looking for a better way to manage your bank’s ever-growing loan portfolio. Missing and expiring documents are always a headache, and audit prep – well, I won’t go there. Surely there’s a better option than your core system’s clunky tickler and imaging interface, right? I have some good news to share with you – there is a better way…a much better way. Since 2001, our team at AccuSystems has quietly helped community banks like yours leverage technology to become more efficient. We’ve developed a number of innovative software products over the years,…Read more

[Webinar] AccuSystems & AFR Services Team Up

[Webinar] AccuSystems & AFR Services Team Up
AccuSystems is pleased to team up with AFR Services, a leading flood zone determination technology provider. The two companies are co-hosting a free webinar on Tuesday, April 18th at 2 pm Eastern, titled "How to Automate Flood Zone Compliance." In the webinar, we'll discuss: Streamlining the flood zone determination process How to reduce missing documents Creating a more reliable paper trail How to automate your flood zone workflow Minimizing compliance issues with flood zone tracking Ready to join us? Click here to register for next week's free webinar!Read more