“I’d like to deposit this into our company’s checking account and then withdraw $750 in cash.” Over the course of a typical workday, your tellers m ...
Leveraging Technology to Streamline Frontline Operations
Customers consider your frontline staff to be the face of your bank. And, as your bank’s Deposit Operations Manager, it’s your job to ensure that the ...
Suspicious Activity Report Management
“Frankly, I’m worried that the customer is doing something illegal.” As you hear your bank’s most seasoned teller utter these words, you know that ...
Streamline New DDAs by Going Paperless
Everyone in your town loves Freddy. After all, Freddy Marino is the face of the community’s favorite restaurant: Freddy’s Pizza, Wings & Subs. ...
Deposit Account Tip: Customer Verification in AccuAccount
Your bank likely has a policy in place for cash withdrawals over a certain amount. In these cases, the bank teller typically asks the customer to prov ...
Achieving Total Efficiency: Check and Document Imaging
Financial institutions work hard to keep pace with technology, and, of course, it is to their advantage to do so. From the customer service side, bank ...