Your core system recently announced that it will be “sunsetting” its imaging module.
On the one hand, you’ve never been a big fan of the core’s imaging module. It’s difficult to use, and finding documents is time-consuming. On the other hand, what other options do you realistically have? Your bank has invested a lot of time and money into your core. Considering a third-party imaging product never really seemed like an option.
Now, you’re faced with a choice.
Should you go through the effort of migrating to your core’s “better” imaging module? What happens if they sunset the new module five years from now? Will you have to go through all of this again?
At AccuSystems, we frequently talk to bankers who struggle with questions like these. Here’s why 15,000 bankers use AccuAccount—instead of a core-provided imaging module.
1. We’re 100% Focused on Imaging & Tracking
Take a minute and look at your core provider’s website. You’ll be amazed at all the products that they’ve developed (or acquired). Payment systems, customer loyalty programs, electronic billing, mobile and online banking. The list goes on and on.
Is document imaging even mentioned on the core provider’s website?
If so, chances are you’ll find a single web page with a scant amount of information. That’s because imaging is not your core’s primary focus. In some cases, it may even be an afterthought.
AccuSystems is Different: Now, spend a few minutes browsing our website. You’ll quickly see that we’re 100% focused on imaging and tracking. We don’t have dozens of products to maintain and support. Our flagship product, AccuAccount, is a core-integrated document management system that’s used by more than 15,000 bankers.
Simply put, we offer products that make imaging and tracking easier for financial institutions.
2. Integrations with 30+ Cores & Banking Systems
Core imaging modules present another obvious, yet frequently overlooked problem:
Your core’s imaging module is inextricably linked to your core!
Sure, it may seem unlikely that you’ll ever switch core systems. But, believe it or not, banks do it all the time and for a variety of reasons:
- Bank acquisitions
- Changes in management
- Auditor recommendations
- Contract renewals
- Acquisitions of one core by another core provider
- Evolving market conditions
Things change, and with it comes even more change. That’s why switching cores—as complex as it may sound—is somewhat common in the banking industry.
So, what will happen to your document imaging ecosystem if your bank ever decides to switch cores? It might put your documents into a hostage-like situation that’s difficult to resolve.
A Core-Integrated Strategy Gives You More Options: Now is an excellent opportunity to evaluate all of your options—including a core-integration document management system, like AccuAccount.
For the sake of discussion, let’s assume that your bank decides to switch cores three years from now. Continued reliance on your current core’s imaging module is just delaying the inevitable. You’ll eventually have to start all over from scratch and migrate thousands of documents into your new ecosystem. If you’re on AccuAccount, however, you can rest easy. We already offer dozens of integrations and are adding more each year. Should your bank decide to switch cores, we would simply integrate to your new core—and life goes on without interruption.
3. “Community” is Key to What We Do
Your financial institution is called a “community” bank for good reason.
You’re not a mega bank. You know the people in your community, and you’re in the business of providing them great financial services to improve their lives and help them achieve their dreams. You’re all about helping people—particularly those within your community.
We Take a “Community” Approach, Too: Compared to one of the large core providers, we’re a small company. We’re privately owned, and our President is one of the original founding members. Over the past two decades, we’ve grown slowly but steadily thanks to our commitment to providing excellent products and highly personalized service. In fact, our in-house customer service team (based in Colorado) maintains at least a 98% satisfaction rating. We also publish anonymized customer support ticket ratings on our website.
Does your core do that?
At AccuSystems, we’re committed to building a community of satisfied financial institutions. We’d like to invite you to join our community!
Sunsets are Beautiful
Don’t fret about your core’s decision to sunset its imaging module. Sure, it’s stressful. But, as with any sunset, there is beauty—especially if you know where to look. At AccuSystems, we’re here to help you avoid stress and ensure business continuity during this challenging time.