What is a Loan File?
- Definitions
- Loan File
A loan file is a hard copy or electronic organizational tool that helps banks manage a customer’s credit and loan documents. Banks use loan files to store and organize important documents in compliance with their retention policies.
How is a Loan File Structured?
Loan files play an important role in grouping similar documents together so that they’re easier for staff to locate and manage. Document structures vary from one bank to the next, but one might expect to find the following subtabs within a typical loan file:
- Application documents
- Approval documents
- Consummation documents
- Collateral
- Perfection documents
- Insurance documents
- Customer financial documents
- Formation documents
Paper Loan File vs. Electronic Loan File
Until recently, most loan files were kept in paper format and stored in record rooms or vaults. Creating a new loan file involved pulling out a new folder, adding the customer’s name, and manually collecting documents in the file until payoff occurs. Customers with numerous loans may require multiple folders due to the sheer volume of paper that must be collected and stored in the loan file.
Paper loan files have several drawbacks compared to modern solutions, namely:
- Paper loan files can only be in one place at a time
- Documents are more likely to get misplaced, lost, or destroyed
- Finding information is time-consuming
- Updating the loan file is tedious work
Electronic loan file solutions, such as AccuAccount, alleviate many of the challenges associated with a paper-based approach. Electronic loan files and associated documents can be viewed by multiple users at the same time. Locating documents in a digital environment is usually easier and faster than flipping through tabs of paper documents, too. And, digitization offers an opportunity to streamline exception tracking in a way that is less feasible in a paper-only world.
Continue Reading about Loan Document Management
Looking to learn more about loan document management? Browse dozens of lending-related articles on our blog or read other definitions.
You can also download free PDFs and spreadsheets by visiting our resource library.
Free Downloads

Banks Audit & Exam Prep Study

TicklerTrax Exception Spreadsheet
TicklerTrax™ Exception Spreadsheet Downloaded 1,000+ Times Looking for a free spreadsheet to track your financial institution’s exceptions? TicklerTrax might be the perfect tool for you! We’ve taken some of the basic logic from our top-rated document tracking system and boiled it

eBook: Compliance & Bank Document Management
Related Articles
“No, I Don’t Have That File”
Lisa: “Hey Tony, I’d like to borrow a loan file that you checked out. The customer is here, and I need to review a few things in his file.” Tony: “What loan ...
5 Pillars of an Effective Bank Document Tracking Strategy
Document tracking is sometimes viewed as a back-office function that deserves minimal strategic thought. Banks that hold this opinion tend to struggle with inef ...
Beehive Federal Credit Union Adopts Document Imaging with AccuAccount
We’re pleased to announce that Beehive Federal Credit Union has chosen AccuAccount for the document management needs of its commercial loan portfolio. Beehive F ...
The Definitive List of Bankers’ Banks
Thanks to community banks, consumers in the U.S. have an almost unparalleled number of options when deciding who they’re going to trust with their money: some 1 ...
3 Reasons Why Imaging is a Must for Banks in the COVID-19 Era
The coronavirus pandemic has impacted almost every aspect of life—and banking is no exception. Practically overnight, bankers across the country were thrust int ...
How to Spread Financial Statements Faster with Better Data Collection
Your financial institution has made a significant investment in its financial monitoring workflow. The latest credit spread software and a well-trained credit a ...
Bankers Online: What Is It?
Bankers Online (“BOL”) is a popular website that provides helpful content, tools, and resources for professionals who work at banks, credit unions, and related ...
5 Types of Commercial Loan Software
Commercial lending is a unique aspect of the banking industry. Unlike consumer loans, which are underwritten based on a snapshot of the customer’s current cr ...