We maintain a 99.9% support satisfaction rating, based on 2,920 solved tickets
data from July 2019 – July 2020
Below are the real, unedited words of our customers. We hope that these reviews are helpful as you evaluate your document management and exception tracking options. Contact AccuSystems for additional customer success stories and case studies.
agent was incredibly pleasant and helpful
Stacy did a great job explaining the best option to get our issued resolved. Unfortunately it is going to be a big project to get cleaned up, but will be very easy to maintain once the clean up happens. Thank you for all your time and knowledge it is appreciated.
Quick, friendly, and solved the problem. Appreciate the help!
Rhi provided excellent support
Great cheat sheet! Thanks
Rhi provided the information to BOIT and the update was very smooth and no issues were reported after the update. thanks for the great help as usual.
Stacy always does a good job.
Rhi’s customer service was great as usual. She worked with our IT dept and the issue was resolved.
as always the support and help is outstanding! 🙂
Travis has always been very knowledgeable and provides excellent support.
AccuSystems helps financial institutions reduce risk and increase efficiency with document management software. By combining bank document imaging, loan management workflows, and exception management, the company’s products help banks and credit unions throughout the United States create control and accountability.
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